whslot Terms & Conditions

1 Acceptance of Terms

1.1 These Terms govern all aspects of your relationship with whslot, including account registration, gameplay, financial transactions, bonus participation, responsible gaming tools, and account closure. They are supplemented by any game-specific rules, promotion-specific terms, and the whslot Privacy Policy, all of which are incorporated by reference.

1.2 whslot reserves the right to update or amend these Terms at any time. Material changes will be communicated to registered users via the email address associated with their account. Continued use of the platform following the publication of updated Terms constitutes acceptance of the revised agreement. It is your responsibility to review these Terms periodically.

1.3 These Terms are published in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.

2 Eligibility

2.1 To register and maintain an account on whslot, you must satisfy all of the following eligibility criteria at all times:

• You are at least 21 years of age, in compliance with Philippine gaming regulations governing casino-style online gambling;
• You are not accessing whslot from a jurisdiction where online gambling is prohibited by applicable law;
• You are acting on your own behalf as an individual and not as an agent for any third party;
• You are not registered on any self-exclusion list maintained by whslot or any applicable regulatory body;
• You do not hold any other active or suspended whslot account.

2.2 whslot may require documentary proof of eligibility at any time, including but not limited to a government-issued photo identification document, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and withholding of pending withdrawals pending review.

2.3 Registration by or on behalf of individuals who do not meet the eligibility criteria constitutes a material breach of these Terms. whslot will void all transactions, forfeit all balances, and report the matter to relevant authorities where required by applicable law.

3 Account Registration & KYC

3.1 Each person may hold only one registered whslot account. The creation of multiple accounts — whether using different names, email addresses, phone numbers, or device identifiers — is strictly prohibited and constitutes fraud. whslot employs technical and manual processes to detect duplicate accounts. Upon detection, all associated accounts will be permanently closed and all balances forfeited.

3.2 During registration, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile number. You are obligated to update this information promptly if it changes.

3.3 Know Your Customer (KYC) verification is required before processing any withdrawal. The KYC process requires submission of:

• A valid, government-issued photo identification document (e.g., Philippine passport, UMID, SSS ID, driver's license, PhilSys National ID);
• A clear selfie photograph holding the submitted ID;
• Proof of address not more than three months old where address verification is required;
• Proof of ownership of any payment method used for deposits or withdrawal, where requested.

3.4 whslot processes KYC submissions within three (3) to five (5) business days. The platform reserves the right to request additional documentation at any stage of the account lifecycle.

4 Account Security

4.1 You are solely responsible for maintaining the confidentiality of your whslot username and password. You must not share your account credentials with any other person or permit any third party to access your account. whslot will not be liable for any loss or damage arising from unauthorized access to your account that results from your failure to maintain credential security.

4.2 You must notify whslot immediately via live chat or at [email protected] if you suspect or discover that your account has been accessed without your authorization. whslot will take reasonable steps to investigate and, where appropriate, suspend account activity pending resolution.

4.3 whslot strongly recommends enabling two-factor authentication (2FA) on your account. This feature provides an additional layer of login verification and significantly reduces the risk of unauthorized access.

4.4 Any activity conducted through your whslot account — including all wagers placed and all withdrawals requested — will be treated as having been authorized by you unless you have notified whslot of a security compromise prior to the relevant transaction.

5 Deposits & Payments

5.1 All financial transactions on whslot are denominated in Philippine Peso (PHP). Deposits made in other currencies may be subject to conversion at rates determined by the payment processor, for which whslot accepts no liability.

5.2 The following deposit methods are currently supported: GCash, PayMaya, BPI online banking, BDO online banking, Metrobank online banking, Credit and Debit Cards (Visa/Mastercard), Bank Transfer, Over-the-Counter payments through partner agents, and Cryptocurrency. Minimum and maximum deposit limits per method are published in the Cashier section and may be updated from time to time.

5.3 You must only use payment methods registered in your own name. Deposits from third-party accounts — including deposits made via another person's GCash or bank account — are prohibited. Such deposits may be returned to the source, and the associated account may be suspended.

5.4 whslot does not charge deposit processing fees, though your payment provider may apply their own transaction charges for which whslot bears no responsibility.

5.5 Deposits are credited to your whslot account balance upon confirmation from the payment processor. whslot does not guarantee the processing speed of any specific payment provider and is not liable for delays caused by third-party payment systems.

6 Withdrawals

6.1 Withdrawal requests may only be submitted by players with a fully KYC-verified account. Accounts with pending verification documents will have withdrawal requests held until verification is completed.

6.2 Withdrawals must be made to a payment method owned by the account holder. The method used for withdrawal must generally correspond to the method used for the most recent qualifying deposit, subject to exceptions noted in the Cashier section.

6.3 Minimum withdrawal amounts, daily limits, and method-specific processing times are published in the Cashier section. whslot targets processing of GCash and PayMaya withdrawals for verified accounts within five (5) minutes for amounts within standard limits, though this is not a guaranteed service level and may vary during periods of high volume.

6.4 whslot reserves the right to conduct additional verification checks before processing withdrawal requests at its sole discretion, including in cases where unusual account activity has been detected. This may extend the processing period by up to ten (10) business days.

6.5 Bonuses and promotional credits are non-withdrawable unless the applicable wagering requirements have been met in full. Only the net winning component of bonus play may be withdrawn, subject to applicable limits.

7 Bonuses & Promotions

7.1 whslot offers bonuses, free spins, cashback, and other promotional incentives from time to time. Each promotion is governed by specific terms and conditions published alongside the offer, including eligibility requirements, wagering requirements, minimum deposit thresholds, game contribution percentages, maximum bet sizes during bonus play, and expiry dates.

7.2 Bonus wagering requirements specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before any bonus-derived winnings become eligible for withdrawal. Failure to complete wagering requirements within the specified time period will result in automatic forfeiture of the bonus and any associated winnings.

7.3 whslot reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Promotions are intended for individual recreational players only. Commercial or systematic exploitation of promotions — including arbitrage wagering, bonus hunting in conjunction with multiple accounts, or coordinated low-risk staking to fulfill wagering requirements without genuine play — is prohibited and may result in bonus forfeiture and account closure.

7.4 Only one bonus may be active at a time unless a promotion's specific terms state otherwise.

8 Gaming Rules & Fair Play

8.1 All games available on whslot use certified Random Number Generator (RNG) technology that has been independently tested to ensure genuinely random and unpredictable outcomes. Published RTP (Return to Player) percentages reflect long-term theoretical averages and do not guarantee individual session results.

8.2 In the event of a discrepancy between the result displayed on your device and the result recorded on the whslot server, the server record shall be deemed definitive and binding.

8.3 Technical malfunctions — including software errors, disconnections, or server failures — void all affected game rounds. Stakes wagered in void rounds will be returned to the player's account balance. whslot will not be liable for any additional claims arising from technical failures beyond the return of the affected stake.

8.4 Bets placed in error by the player are the player's sole responsibility. whslot does not accept requests to void or amend bets placed as a result of player error after the game round has commenced.

9 Responsible Gaming

9.1 whslot is committed to promoting responsible gambling. Players are encouraged to use the responsible gaming tools available within their account dashboard, including:

• Deposit Limits — set daily, weekly, or monthly caps on how much can be deposited;
• Loss Limits — restrict the maximum amount that can be lost within a defined period;
• Session Time Limits — receive automatic alerts or forced logouts after a set playing duration;
• Reality Checks — periodic on-screen notifications showing elapsed session time and net win/loss;
• Cooling-Off Periods — temporary account access restrictions for a defined period from 24 hours to six months;
• Self-Exclusion — a minimum six-month or permanent exclusion from the platform.

9.2 Self-exclusion requests take effect within 24 hours of confirmation. During a self-exclusion period, whslot will make reasonable efforts to prevent the excluded player from accessing the platform. It is the player's responsibility not to attempt to circumvent self-exclusion by registering a new account or using a third party's account. Any account opened in breach of a self-exclusion will be immediately closed and any balance forfeited.

9.3 Players who believe they may have a gambling problem are encouraged to visit the whslot Responsible Gaming page for further information and external support resources.

9.4 whslot reserves the right to impose responsible gaming restrictions on any account where the platform's player protection monitoring systems identify indicators of potential gambling-related harm, without prior notice to the player.

10 Prohibited Activities

10.1 The following activities are strictly prohibited on whslot. Any player found to be engaged in prohibited activities will have their account immediately suspended pending investigation, and may face permanent account closure, forfeiture of account balance, and reporting to relevant law enforcement authorities:

• Registering more than one account or accessing the platform on behalf of a third party;
• Providing false, inaccurate, or misleading information during registration or KYC;
• Using payment methods not registered in your own name;
• Money laundering, fraud, or any other financial crime involving the whslot platform;
• Using software, bots, scripts, or automated tools to interact with the platform in a manner not intended for human players;
• Colluding with other players at table games or live dealer games;
• Exploiting software errors, bugs, or loopholes — any winnings resulting from such exploitation will be voided;
• Engaging in any form of systematic bonus abuse or bonus arbitrage;
• Any activity that, in whslot's reasonable judgment, could harm the platform, its reputation, or its other players.

11 Intellectual Property

11.1 All content published on whslot — including but not limited to software, games, graphics, logos, trademarks, text, and audio-visual material — is the exclusive property of whslot or its licensed content suppliers and is protected by applicable intellectual property laws.

11.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the whslot platform for personal, recreational purposes only. This licence does not extend to copying, reproducing, distributing, reverse-engineering, or creating derivative works from any platform content without express written consent from whslot.

12 Limitation of Liability

12.1 whslot provides the platform on an "as is" basis and makes no warranty, express or implied, regarding the availability, accuracy, or fitness for purpose of the platform or any game offered on it.

12.2 To the fullest extent permitted by applicable law, whslot's total liability to any player — whether arising in contract, tort, or otherwise — shall not exceed the net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

12.3 whslot shall not be liable for any indirect, incidental, special, consequential, or punitive losses, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with use of the platform.

12.4 Nothing in these Terms shall limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.

13 Privacy & Data Protection

13.1 whslot collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also consent to the collection and processing of your personal data as described in the Privacy Policy.

13.2 whslot may be required to share your personal data with regulatory authorities, law enforcement agencies, or financial intelligence units where required by applicable law or upon a lawful order. Such disclosures do not constitute a breach of your privacy rights.

13.3 Your full Privacy Policy is available at whslot.cam/privacy-policy.

14 Amendments to These Terms

14.1 whslot reserves the right to amend, update, or replace these Terms at any time. Where changes are material, registered players will be notified via email at least seven (7) days before the revised Terms take effect. Non-material clarifications may be published without advance notice.

14.2 If you do not accept any amended Terms, you must close your account before the effective date of the change. Continued use of whslot following the effective date constitutes acceptance of the updated Terms.

15 Governing Law & Dispute Resolution

15.1 These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with applicable law.

15.2 In the event of a dispute between you and whslot, you should first contact the whslot support team via live chat or at [email protected]. whslot will acknowledge your complaint within 24 hours and endeavour to resolve it within 14 calendar days.

15.3 If a dispute cannot be resolved through the internal complaints process, it may be escalated to the applicable gaming authority or alternative dispute resolution service. The decision of whslot's compliance team on questions of account eligibility, bonus abuse, and fraud is final, subject only to any applicable regulatory review process.

16 Contact Information

16.1 For questions, concerns, or complaints regarding these Terms, please contact the whslot support team. The 24/7 live chat service is accessible from any page on the platform. For written correspondence, the support email address is:

16.2 For responsible gaming support, please visit the Responsible Gaming page for detailed information, self-assessment tools, and links to external support organizations. For general information about whslot, visit the About Us page.